Anywhere [Call Center / Remote] – Anywhere in U.S. / Competitive pay – As a Customer Service Rep you’ll: Answer inbound calls from members and providers; Identify, evaluate and prioritize caller?needs, questions and concerns; Formulate plans of resolution and respond?appropriately and efficiently; Maintain and restore customer satisfaction and partner with other teams as needed; Proactively educate caller on program benefits; Meet or exceed established call center metrics, attendance standards and quality levels; Use computer tools to accurately process and document information…Hiring Fast >>