Customer Service Representative – Customs Brokerage

Anywhere

**Customer Service Representative – Customs Brokerage**

* 1470 Exposition Way, San Diego, CA 92154, USA

* Full-time

**Company Description**

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 15,000 trained professionals

* 250+ locations worldwide

* Fortune 500

* Globally unified systems

**Job Description**

**Major Duties and Responsibilities**

* Ensure smooth and timely customs process flow

* Ensure accurate and timely data entry into our operational system

* Track and Trace Custom files and reporting

* Ensure accurate and timely client billing

* Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.

* Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration

* Assist with verification of customs declaration information and the submission of such to the customs authority

* Ensure compliance at all times to regulations

**Qualifications**

* Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience

* Understanding of transportation documentation and terms is a plus

* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

* Pro-active, strong organizational skills

* Strong desire to learn

* Good computer skills (Excel, Word, PowerPoint)

* Fluent in English and Spanish

**Reporting Structure**

* Customs Brokerage Lead Agent, Supervisor and Manager

Please apply prior to the deadline of August 31, 2021

**Additional Information**

Expeditors offers excellent benefits

* We offer a position for 40 hours a week (fulltime).

* You will be part of a professional/international, open, enthusiastic team and environment.

* You will receive a personalized development plan with a diversity of training methods.

* There will be career opportunities within the company (local, regional and globally).

* There is an option to take part of our Employee Stock Purchase Plan.

* We offer a diverse benefit package.

**Job Location**

Customer Service Representative – Customs Brokerage

* 1470 Exposition Way, San Diego, CA 92154, USA

* Full-time

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