**Customer Service Representative – Customs Brokerage**
* 1470 Exposition Way, San Diego, CA 92154, USA
* Full-time
**Company Description**
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
* 15,000 trained professionals
* 250+ locations worldwide
* Fortune 500
* Globally unified systems
**Job Description**
**Major Duties and Responsibilities**
* Ensure smooth and timely customs process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Custom files and reporting
* Ensure accurate and timely client billing
* Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
* Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
* Assist with verification of customs declaration information and the submission of such to the customs authority
* Ensure compliance at all times to regulations
**Qualifications**
* Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
* Understanding of transportation documentation and terms is a plus
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Strong desire to learn
* Good computer skills (Excel, Word, PowerPoint)
* Fluent in English and Spanish
**Reporting Structure**
* Customs Brokerage Lead Agent, Supervisor and Manager
Please apply prior to the deadline of August 31, 2021
**Additional Information**
Expeditors offers excellent benefits
* We offer a position for 40 hours a week (fulltime).
* You will be part of a professional/international, open, enthusiastic team and environment.
* You will receive a personalized development plan with a diversity of training methods.
* There will be career opportunities within the company (local, regional and globally).
* There is an option to take part of our Employee Stock Purchase Plan.
* We offer a diverse benefit package.
**Job Location**
Customer Service Representative – Customs Brokerage
* 1470 Exposition Way, San Diego, CA 92154, USA
* Full-time