Anywhere Customer Service Representative Job Description:
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Job Summary:
The job itself will consist of driving a company-owned car to about 6-8 appointments daily at customer homes.
You will then greet the customer, look over the car they are selling, and have them fill out paperwork on an iPad. Then, you will set up the tow to pick up
the car from their home. You will then drive on to the next appointment.
+ Delivering a uniquely special experience to each one of our customers.
+ Minus the red suit, youll pretty much be a real-life Santa Claus daily!
+ You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
+ Youll be expected to prioritize safe driving and maintain a clean driving record
+ Consistent, safe driving is crucial to this role!
+ Youll also be a team player by assisting other team members with various tasks as necessary.
Requirements:
+ High School Diploma or equivalent
+ Must be 18 years of age or older
+ Must have a valid Drivers License with a clean driving record for the past 5 years
+ Team player and has an understanding of the value of teamwork
+ Must be able to work full-time hours
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.